We cannot accept cancellations or exchanges for other sizes or colors due to customer preferences. Please check your order carefully before purchasing.
Pre-order items will be delivered in about 2-3 months after the order is placed. Ready-to-ship items are usually shipped within 3 business days. Please see the product page for details.
You can use credit card payment, Amazon Pay, and Apple Pay.
Compatible card companies: VISA/MASTERCARD/AMERICAN EXPRESS
Basically, no. ACEANDRARE manufactures to order in order to keep the product price as low as possible and avoid waste.
However, there are many requests such as ``I want the product to be delivered immediately'' or ``I want it to be resold'', so some products may be resold or restocked. The latest information will be announced on the official Instagram (@aceandrare_official).
Domestic shipping is 660 yen (tax included), free shipping for purchases over 15,000 yen.
*Hokkaido and Okinawa are uniformly 1,100 yen (tax included), and shipping is free for purchases of 30,000 yen or more.
A.The order period is set for each collection. (About 4 days)
We will inform you on Instagram, so please do not miss it.
If the FAQ does not answer your question,
contact us below.