FAQ

FAQ

1ヶ月以内であれば、可能です。

Instagramまたはこちらにお問合せいただけましたら発行させていただきます。

We cannot accept cancellations or exchanges for other sizes or colors due to customer preferences. Please check your order carefully before purchasing.

Pre-order items will be delivered in about 2-3 months after the order is placed. Ready-to-ship items are usually shipped within 3 business days. Please see the product page for details.

You can use credit card payment, Amazon Pay, and Apple Pay.

Compatible card companies: VISA/MASTERCARD/AMERICAN EXPRESS

Basically, no. ACEANDRARE manufactures to order in order to keep the product price as low as possible and avoid waste.

However, there are many requests such as ``I want the product to be delivered immediately'' or ``I want it to be resold'', so some products may be resold or restocked. The latest information will be announced on the official Instagram (@aceandrare_official).

Domestic shipping is 660 yen (tax included), free shipping for purchases over 15,000 yen.

*Hokkaido and Okinawa are uniformly 1,100 yen (tax included), and shipping is free for purchases of 30,000 yen or more.

Click hereto confirm.
Product lineup varies by golf course. Please contact each golf course for stock status.

A.The order period is set for each collection. (About 4 days)
We will inform you on Instagram, so please do not miss it.

If the FAQ does not answer your question,
contact us below.